Deskjet 2600/2630 Error message - attempted solution failed

[Noodleprinter]

I connected my printer, which seemed to have worked successfully, however as soon as I tried to print a document, the printer centre said that there was an error, with no more detail.

I attempted the solution here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/deskjet-2600-all-in-one-error-message/t... However, the printer still does not work, each of the printers I had registered are now 'not connected', cannot be removed, and when I open a document and attempt to print, it says that there are no printers installed.

I'm not sure how to fix the situation now. 

[TEJ1602]

@Noodleprinter, Welcome to HP Support Community!

I recommend you delete the driver and root level and retry, follow the steps below: 

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

8). Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

Use this link to download and install the new driver. Configure the printer and try printing.

If you still have issues, try the Windows built-in drivers. Follow the steps below:

•   Uninstall the printer drivers. Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

Try printing.

Hope this helps! Keep me posted. 

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