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‎05-31-2021 02:45 PM

HP Recommended
Product: Gp deskjet 2700
Operating System: iOS

Hi there,

I have bought the Deskjet 2700 all on one series. I have set up the hardware and got it connected up to wifi. I have downloaded the app and got this talking to wifi and done a test print.

I have a document I want to print. I send it to the app. It appears in the print preview section but I cannot move forward and print. There is a button on the screen to push that says “print” but this remains shaded and cannot be clicked on.  It is driving me mad and I cannot work out how to fix it. I have had other wireless printers and have had no issues. Anyone got any ideas?

thank you!

Category:
2 people had the same question
1 REPLY 1

‎06-10-2021 11:58 AM

HP Recommended

@Ducktowater

 

Welcome to the HP support community.

 

Which application are you using on your iOS device to print?

Sandytechy20
I am an HP Employee

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