Deskjet 2710e MAC Address

[lukadrian1]

Hi,

I am not able to find the MAC address for my printer, as I am in a student accomodation, in order to connect to the WiFi, I need to obtain the MAC address first to add it into my account.

I've tried pressing the wifi and "i" button and it only provides me with the WPS password, nothing else.

Adrian

[resistencia]

Hi @lukadrian1 

HP Smart Application: On the application's home screen, click on the image of your printer, then click on Network Information.

[lukadrian1]

 But I'm not able to add the printer into my HP Smart app yet since the printer is not connected to the WiFi.

[resistencia]

You should disable the filtering on the MAC router, connect the printer and then go to the MAc, and re-enable the filtering.

[lukadrian1]

Hi there,

How can i disable to MAC filtering? Thanks

[resistencia]

I do not know the router through which you connect, if it is your router you should enter the router and find out where you activated the MAC filter.

[lukadrian1]

I'm in a student accomodation which I don't have access to the router, I have an account where i will connect all my devices through that portal. However, I cannot set up my device in the app as it cannot be connect to the WiFi.

Thanks

[resistencia]

Activate Wi-fi Direct and once connected to your printer proceed as described above.

HP printer setup (Wi-Fi Direct) | HP® Support

then you must disable wi-fi direct if you want to connect to the router.

[resistencia]

Another tip if you are on a network used by other students it is best to use Wi-Fi Direct, if not then the other students can use your printer.