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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Deskjet 2710e MAC Address

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09-25-2024 11:25 AM
Hi,
I am not able to find the MAC address for my printer, as I am in a student accomodation, in order to connect to the WiFi, I need to obtain the MAC address first to add it into my account.
I've tried pressing the wifi and "i" button and it only provides me with the WPS password, nothing else.
Adrian
09-25-2024 11:40 AM
Hi @lukadrian1
HP Smart Application: On the application's home screen, click on the image of your printer, then click on Network Information.
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09-25-2024 11:48 AM
You should disable the filtering on the MAC router, connect the printer and then go to the MAc, and re-enable the filtering.
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09-25-2024 11:52 AM
I do not know the router through which you connect, if it is your router you should enter the router and find out where you activated the MAC filter.
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09-25-2024 11:56 AM
I'm in a student accomodation which I don't have access to the router, I have an account where i will connect all my devices through that portal. However, I cannot set up my device in the app as it cannot be connect to the WiFi.
Thanks
09-25-2024 12:05 PM
Activate Wi-fi Direct and once connected to your printer proceed as described above.
HP printer setup (Wi-Fi Direct) | HP® Support
then you must disable wi-fi direct if you want to connect to the router.
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09-25-2024 12:08 PM
Another tip if you are on a network used by other students it is best to use Wi-Fi Direct, if not then the other students can use your printer.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.