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Hi 

 

We have been given a HP deskjet 2722 Printer however it wont print the network configuration claim code?

 

Can someone help? We cant get anything off the printer at all now not even pressing the (i) button.

 

It is connected to the internet and thats it.

 

Thanks

1 REPLY 1
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@Andi85

 

Welcome to HP Support Community


I would like to help

 

Please try these steps

 

First let's restore the Printer's Network settings back to default

 

Press and Hold the Cancel & Wireless Button together for 5 seconds

 

If the Wi-Fi Direct icon on the printer display is off, press and hold the Wireless button  and the Resume button together for three seconds to turn it on.
 

B. From your computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP DeskJet 2700 series. Enter the Wi-Fi Direct password when prompted.

 

Note: You can use the default WiFi-Direct Password 12345678

 

C. In a supported web browser on your computer, type the IP address or hostname assigned to the printer

 

2. Click the Web Services tab.

3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use.

4. If prompted, choose to allow the printer to check for and install printer updates.

 

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions above to set up Web Services.

 

5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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