• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I have just purchased a Deskjet 2722e and it will not print and is saying driver unavailable. I have installed all the latest sotware and still cannot get it to work.

Can somebody help??

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Sharonls 

 

Welcome to the HP Community.

 

Installing the full driver printer software generally works as long as the printer is connected to the network.

Are you seeing any indication that the printer is not connected?

 

Reference

 HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights

 

And / Or

At what point during the installation is the process failing??

 

How-to Video

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

 

References / Resources

 

"Technology Tips" DeskJet 2700

 

HP DeskJet 2752 | 2755 | 2720 AiO printer : Restore wireless to default or Reset to setup mode

OR

youtube.com/watch?v=NHq_83JIy4A

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2722e All-in-One Printer 

 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

 HP+ Printers – HP Store / Information

 HP+ Printers

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Sharonls 

 

Welcome to the HP Community.

 

Installing the full driver printer software generally works as long as the printer is connected to the network.

Are you seeing any indication that the printer is not connected?

 

Reference

 HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights

 

And / Or

At what point during the installation is the process failing??

 

How-to Video

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

 

References / Resources

 

"Technology Tips" DeskJet 2700

 

HP DeskJet 2752 | 2755 | 2720 AiO printer : Restore wireless to default or Reset to setup mode

OR

youtube.com/watch?v=NHq_83JIy4A

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2722e All-in-One Printer 

 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

 HP+ Printers – HP Store / Information

 HP+ Printers

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.