Deskjet 2724 only print the top of the page

[Fredrikflo1]

Hey 

my Deskjet 2724 printer does only print the top part of the page. 

I have reset and restarted the program and the printer without any difference. 

any clues? 

[Dilip_18]

Hi@Fredrikflo1,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Deskjet 2724 printer.

Try the steps recommended below.

There is one setting in the driver which you can check. It's called Preserve Layout. Make sure that it is set to Yes. 
 
You can find this setting here: Start>Devices and Printers>Your printer driver>
Right click and go to Printer Preferences>Advanced

If the copy works fine try uninstalling the printer drivers from the root level on your PC and install the full feature printer software and check if it helps.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Fredrikflo1]

How do you find these "Preserve Layout" settings on MacOS? 

[Dilip_18]

Hi@Fredrikflo1,

Thank you for responding, I appreciate your time and effort.

You can find this setting here: Start>Devices and Printers>Your printer driver>
Right click and go to Printer Preferences>Advanced

Please click on this link for HP print settings. 

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

[Fredrikflo1]

Hey! 

I'm sorry, but it don't work. Is it anything else I could try?