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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Deskjet 3720 custom password set against EWS

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11-15-2020 03:50 AM
Deskjet 3720 states a custom password has been set against the printer and cannot turn on web services. I don't recall having set a password and have tried all I can think of and searched for manufacturer defaults. I would like to perform a factory reset so that I can restart the process of setting up so that I can register for instant ink.
11-26-2020 08:56 AM
Welcome to HP Community
I have gone through your Post and would like to help
Since this printer does not have a touchscreen please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee