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‎09-14-2021 01:51 PM - edited ‎09-14-2021 01:52 PM

HP Recommended

I just bought a Deskjet  3752 and am unable to connect it to my apartment's wifi.  In order to connect to the wifi network, you have to register an account with Pavlov and login with an email/password.  I'm unable to do these steps through the printer.  So although my printer is set up, it is not connected to the wifi and does not show up on my phone, Mac or iPad under printers or the HP Smart App.  Is there a way to get connected to the wifi?

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1 REPLY 1

‎09-17-2021 06:39 AM

HP Recommended

First down load the HP smart on your computer, then on the printer activate wi-fi search by holding down the  Wi-Fi and information buttons for 3 seconds, push the Wi-Fi direct button once so the light turns on then once  so the light turns off.

Then open computer settings click add printer the will temporarily connect the printer to your Wi-Fi, if it works a new printer Wi-Fi will appear in your wi-fi list . open HP smart app click add printer run through the guided set up process. The printer should then work.   

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