Deskjet Pro 8610 - printing with lines and printhead cleaning didn't help

[LoordGoogol]

My printer has suddenly lost the ability to print cleanly.  Both the black and colors are faded and there are lines all over the place.  Nothing is legible.  I have tried all three levels of print head cleaning with no success.  Re-alignment didn't resolve it either.  I tried a new black cartridge, but that didn't change the results.  I am out of new colors, but don't want to spend the $100 to replace them if the printer is shot.

I removed the print head and reinserted it to see if that made any difference. (It didn't)  Thoughts?

[Kumar0307]

@LoordGoogol, Welcome to the HP Support Community!

I understand the print quality is not satisfactory. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

If you have tried the steps mentioned in this document - Fixing Print Quality Problems, and the issue persists, I'm afraid this is a hardware issue either with the printhead or the printer.

Please reach out to the HP Support in your region regarding the service/replacement options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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