Deskjet2540 not seen on Mac

[Jackie994]

Have a Deskjet 2540 connected via a cable to my new mac running High sierra.  Each time I switch on my computer the printer isn't seen.  If I take cable out and put back in it's all ok but that is a little annoying.  Tried to go through HP easy start to download new drivers but it will only give me one option of a printer, my other one, an Envy 5546 in a different room to where I'm working!  That is connected wirelessly.  Any solutions?  Also can you connect two printers wirelessly to one Mac?

Cheers Jackie

[The_Fossette · Accepted solution]

Hi @Jackie994,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues printing wirelessly from your Mac computer.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

http://hp.care/2jwAgin

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Jackie994]

Actually the printer is connected via a cable. The problem happened after I got a new computer and now have High Sierra.  Therefore last time it was working was with old computer.  As I said I wanted to download drivers again but HP smart start only gives me the option of my other computer which is wirelessly connected.

Cheers for helping.

Jackie 

[Jackie994]

Actually the printer is connected via a cable. The problem happened after I got a new computer and now have High Sierra.  Therefore last time it was working was with old computer.  As I said I wanted to download drivers again but HP smart start only gives me the option of my other computer which is wirelessly connected.

Cheers for helping.

Jackie 

[The_Fossette]

Hi @Jackie994,

Thank you for keeping me posted.

I recommend you follow the steps in the below article to install the printer on your new computer.

http://hp.care/2DDeanj

You can download the driver for your Mac computer from the below link.

http://hp.care/2DC34PD

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!