• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Elitebook 8440p
Microsoft Windows 7 (64-bit)

Trying to install Lexmark inkjet printer model Z1300 onto HP 8440p as a local printer; downloaded and installe driver cjg1300win7en; clicked on Ctrl Panel > Devices and Printers,  green color began to extend across the bar near the top of the page but it never reaches the end of the line, the screen showing Devices and Printers does not appear; shutdown and rebooted - samething - when I clcik on Devices and Printers the screen showing Devices and Printers will not appear.  What should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Restored system partiion from backup, access to Devices and Printers control screen is back.

 

View solution in original post

1 REPLY 1
HP Recommended

Restored system partiion from backup, access to Devices and Printers control screen is back.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.