Devices show 2 icons for my printer

[MalcolmR]

My "devices and printers" show 2 icons for my printer. These are HP OFFICEJET PRO 8710 PCL-3 and HPC03F58 (HP OFFICEJET PRO 8710). Can anyone tell me why this is and which I should use please?

[Dragon-Fur · Accepted solution]

@MalcolmR 

Open

Control Panel > icon view > Devices and Printers

Right-Click on the printer designated as the PCL-3

Select Printer Properties

Select Tab Ports

Note which port connection is active - it is likely the LPT1 (or similarly numbered LPT port)

Right-Click on the printer designated as HPC03F58 

Select Printer Properties

Select Tab Ports

Note which port connection is active - it is likely a WSD port or possibly a standard TCP/IP port

In most cases, you will want to use the printer that is designated as HPC03F58 

Optional > Set the default printer as the printer designated as HPC03F58 

General Example - Printer Properties

Printer_Properties_Port_3

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8715 All-in-One Printer 

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