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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
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‎03-29-2025 10:17 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer keeps having difficulty recognizing new 902 cartridges or even says they are outdated despite being the correct cartridge number.  I do buy these from Staples, so I know they are legit HP products.  Printer is perfectly fine and no need to buy a new one.  It was working perfectly fine before I recently replaced the cartridges.  I'm assuming this has to do with a firmware update.  Is there a fix for this?

1 REPLY 1

‎03-29-2025 10:56 AM

HP Recommended

Check the expiration date on ink cartridge. The latest firmware prevents using expired ink cartridges.




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