• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-25-2022 08:59 PM - edited ‎07-25-2022 09:00 PM

HP Recommended
Product: 9015e
Operating System: Microsoft Windows 10 (64-bit)

Do I need to have an HP account in order to use the HP OfficeJet Pro 9015e printer?  I can see using the app to scan, but for all printing duties, I do not want to be forced to have an internet connection or an HP account in order to use a printer that I own.  I also do not want to see pop-ups or notifications etc., from the app while I'm using the printer.  From Word, Excel, Paint.net, etc., I should be able to just select the installed printer and adjust printer settings from within the Windows dialog.  Can I do that?  Will the HP app be silent and allow me to use the printer in the traditional / old way of using a printer?

Category:
1 REPLY 1

‎07-25-2022 09:45 PM

HP Recommended

If you download the offline use driver set you can use the printer without connecting. HP + and instant ink require an account but if you are not using those features you do not need to sign up. Go to support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



3 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.