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‎06-02-2023 09:05 PM

HP Recommended

We have HP Photosmart 7525 All in One running on Windows 11. We can print but unable to connect to web services or scan. Have uninstalled and re-installed web package from HP. It won't install. Asks me to start Plug & play service which there isn't one.

Is this printer compatible with Windows 11 enough to provide full service or am I stuck with print only?

Category:
1 REPLY 1

‎06-03-2023 12:00 AM

HP Recommended

@mtdew543 

 

Please check the following document first

 

            https://support.hp.com/au-en/document/c04700720

 

For Scan, please use https://support.hp.com/au-en/help/printscandoctor to check

 

Hope this helps.

 

Regards.

BH
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