Does the Envy 4511 have a sleep mode and how do I access?

[carl1907]

Does the Envy 4511 have a sleep mode and how do I access it?

Thanks,

Carl1907

[Dvortex · Accepted solution]

Welcome to HP Support Forum. I hope you're well @carl1907

I see by your post that you are checking about the printer sleep mode I will certainly do my best to help you 🙂

First off, yes, the printer has a sleep mode. You have 3 options such as - sleep after 5 minutes, 10 minutes or 15 minutes. You cannot turn off the sleep mode. Also, you can access the printer sleep mode through the printer EWS page.

Ideally, the printer is programmed to wake up from the sleep mode once you give a print job. But if you are experiencing any issues, then you can try and fix this issue by giving a static IP address, Manual DNS and by disabling the IPv6 on your printer. Follow the steps mentioned below:
 

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address on your web browser to obtain the printer EWS page on your computer.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4. Apply the settings.
• Under the “Network” tab – Expand “Network protocols” and select the option which says “Enable IPv4 only” and apply the settings.

Let me know whether that works for you. Good luck!

Cheers 🙂

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[carl1907]

Thank you for the response.  That did it!

[Dvortex]

Hello, @carl1907

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

​​​​​​​Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂