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‎12-13-2020 11:02 AM

HP Recommended
Product: Lenovo Ideapad Duet Chromebook
Operating System: Chrome OS

Hello everyone.
I have a problem with my Laserjet m15w printer using a PC / Tablet running Chrome OS.
The problem is the following: I cannot find the option for double-sided printing at the time of printing.
With Windows this does not happen and it allows me to print documents in double-sided mode.

In my office I also have an HP Envy 4520 printer and with it I can print double-sided documents from my Chromebook, so I thought that the problem lies in the firmware of the Laserjet m15w printer which does not support double-sided printing on the Chrome OS operating system .

Is there anything I can do? Could you implement double-sided printing on Chrome OS with a printer firmware update?
Thanks.

Category:
4 people had the same question
1 REPLY 1

‎01-01-2021 12:39 AM

HP Recommended

@lorenzobianco93, Welcome to HP Support Community!

The printer does not support duplexing, you will have to use the manual duplexing option to print two-sided. Refer to the HP LaserJet Pro M14-M17 - User Guide for help.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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