Double sided printing

[Stacie3]

Hi, I have only recieved my printer today which is the Hp envy pro 6432, one of the reason i bought this one is because it stated that the printer had automatic 2 side printing but i've used it a few times already and none of what has printed has printed on both sides of the paper and i can't find how to set it to do so. Please help.

[sandytechy20]

@Stacie3

Welcome to the HP support community.

Which operating system is installed on the computer to which this printer is connected?

Reply with the requested information for more assistance.

Cheers.

[Stacie3]

Hi i have since worked out how to do it, when i am printing i didnt realise i need to go into the print preview part and select for 2 sided printed I had thought it was automatic so I have left it selected. The issue I am having now is I need to print out 2 different power point presentations and they are both 13 pages long, however, when I am printed I have all the pages ticked and in the section where it asks which pages to print it says pages 1-13. I have spoken to one of the techs at PC World who confirmed I am doing everything write and suggested I ask on here for help and that I print the pages seperately which I don't want to have to always do. I am trying to print off both my laptop which is Windows 10 and my phone which is the iphone 11 pro, both are up to date and when trying through my phone I am doing it through the HP Smart app.

[sandytechy20]

@Stacie3

Could you elaborate more about the double-sided printing issue you are facing with the printer?

Meanwhile, refer this HP document for the steps to do duplex printing:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.