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‎08-09-2023 01:17 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I need to downgrade my firmware so I can use Non HP printer cartridges

Category:
1 REPLY 1

‎08-12-2023 10:40 AM

HP Recommended

Hi @Redgadget,

 

Welcome to the HP Support Community. 

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it is not working. 

 

Hope this helps.

Take care and have a nice day!

Rainbow23 - HP Support.
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