Downloaded newest driver for 5530 series printer. I cannot find the option to print in B/W

[PeterPenn]

I downloaded the latest printer driver for HP Envy 5534. When I try to print there is no option to print in B/W; the default option is color.

I want to regain the ability to print in B/W.

Can anyone enlighten me on how to go about it ?

Thank you.

[Raj_05]

Hi @PeterPenn,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To enable black and white (B/W) printing for your HP Envy 5534 printer, follow these steps.

Open the Print Dialog: Go to the document or image you want to print, and open the print dialog. This is usually accessed by pressing Ctrl + P on Windows or Cmd + P on macOS.

Select the Printer: Ensure that your HP Envy 5534 is selected as the printer.

Access Printer Properties/Preferences:

• Windows: Click on "Properties" or "Preferences" (this may also be under "Printer Properties").
• macOS: Click on "Show Details" if it's not already expanded, and then select "Printer Features" or "Paper Handling".

Find the Color Options:

• Windows: Look for a tab or section labeled "Color" or "Quality." There should be an option to select "Black & White" or "Grayscale".
• macOS: In the "Printer Features" or "Print Settings" section, look for "Color Options" or similar, and select "Black & White" or "Grayscale".

Set to Black & White:

• Windows: Select the "Black & White" or "Grayscale" option from the color options.
• macOS: Choose "Black & White" or "Grayscale" from the color options.

Apply and Print: Click "Apply" or "OK" to save your settings, and then proceed to print your document.

If you still can't find the option to print in B/W, try the following.

• Check the Printer’s Control Panel: Sometimes the B/W option can be set directly on the printer's control panel.
• Reinstall the Printer Driver: Ensure that you have the latest driver and that it is installed correctly. Sometimes reinstalling can resolve missing options.
• Update Printer Firmware: Check if there is a firmware update available for your printer on the HP support website. Updating the firmware might restore or add new options.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[PeterPenn]

Hi Alden,

Thank you for your prompt response. Unfortunately, it did not solve my problem because when I open print-> Properties there is no option to choose color v B/W. I can go to advanced and choose Grayscale (which by default is Off), but when I print, it still prints in color.

Do I have the wrong driver ?

[PeterPenn]

Hi Alden,

I neglected to let you know in my previous post that what you suggested was exactly what I did for the last 20 or so years that I owned an HP printer.

I am looking forward to your next solution.

Thank you,

PeterPenn

[Raj_05]

Hi @PeterPenn,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support