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‎07-01-2020 12:51 PM

HP Recommended
Product: Envy 5530
Operating System: Microsoft Windows 10 (64-bit)

Downloaded HP Computer and Scan Doctor from HP. Clicked to open exe file from download. Was directed directed to Microsoft 

Store.  Computer and Scan Doctor is not available there.  Other HP items there, but not The Doctor. Everything I read said to just click on HP download and go.

1 REPLY 1

‎07-01-2020 01:06 PM

HP Recommended

Hi @Fracuss ,

 

Welcome to the HP Support-Community.

 

You want to download the HP software which provides drivers for your printer. Is that correct?

You can download the HP software on this hyperlink:

 

EN5530_198.exe (110.7 MB)

 

If this tip doesn't resolve the situation, feel free to write again! 😊

 

Cheers!

Nils_K


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