Driver Check issue not fixed

[FadedX]

I have a problem where HP Smart ran a diagnostic and it came out with Driver Check issue not fixed

Can anyone help with this problem?

Thanks.

[KrazyToad]

@FadedX

Welcome to HP Community

I have gone through your Post and would like to help

Please download and run the HP Print And Scan Doctor. Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[AMCIT]

I've attempted to follow these instructions but I do not receive any fixes at all.  I continue to only receive the notification:  Driver Check Issue Not Fixed.  I only obtain a print driver from 2006 and cannot obtain a more recent driver.  I've spent, literally, weeks attempting to fix this problem.