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‎12-22-2018 01:39 PM

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‎12-22-2018 01:41 PM - edited ‎12-22-2018 01:50 PM

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...

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‎12-22-2018 01:42 PM - edited ‎12-22-2018 01:50 PM

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...

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‎12-23-2018 02:10 AM

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@Sergey11

 

Hi there, thanks for getting back to us. Did you try the steps mentioned in the previous post? Are you able to print in color? 

 

Let me know. 

Asmita
I am an HP Employee

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‎12-23-2018 02:24 AM

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Yes. I tried. Color does not print. 

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‎12-23-2018 04:36 AM - edited ‎12-23-2018 09:53 AM

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Amazing. Old version drivers from 2015.04.10 is working. Last drivers is not working. Update drivers. Thanks.

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‎12-23-2018 06:31 AM

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@Sergey11

 

Happy to hear that you got it working. If you need further assistance feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

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‎12-23-2018 09:34 AM

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Your company will update the driver in the near future? Thanks.

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