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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Driver file, not the webpack thanks. Windows XP

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07-05-2023 10:20 PM
I have a new HP Officejet Pro 7740 - Wide Format All-in-One Print and Scan. I need to install the printer on a Windows XP computer that is not and cannot be connected to the internet. Where can I download the driver only? The "Webpacks" that are easily available on the HP website won't work as they seem to always lead to the need to download from the internet. Thanks in advance.
07-06-2023 02:11 PM
Welcome to the HP Community --
Seems like it should work -- it is true you need a way to download the installation package and then transfer it to the computer. It is also necessary that the printer be connected to the computer where the software will be installed -- a printer USB cable works for this purpose.
Download and save the package to a Windows system on which you do have network access.
Try copying the saved package to a USB stick to transfer the installation package to your "no network" system.
After the software is installed, if the very last part of the installation wants to "go online" to finish, "X" out of the option or quit / exit if that is an option.
Windows XP 32-bit is supported by the Web Pack installation package.
Webpage
HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories
Additional help
Open
Software and drivers for HP OfficeJet Pro 7740 Wide Format All-in-One Printer series
Change the Operating System / version to XP 32-bit
Scroll to the bottom of the webpage - select and watch the video
Installing an HP Printer in Windows Using a USB Cable
and / or
Provided FYI...
Extrapolate the parts that might be relevant...
================================
Remove / Install the full driver printer software
If not done by this point...
Restart everything, including the router that controls you network.
Can't stand it? At least restart the printer and the computer and any device you can stand to be without for a short time.
Next,
Run Windows Updates -- If any updates are installed, Restart the computer and log in.
Next,
If not done by now...
Uninstall the printer software from Programs and Features
Restart the computer and log in
Install a fresh copy of the Full Feature Software / full driver printer software
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package
or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download <<<
HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories
Installation
- Open File Explorer (formally Windows Explorer)
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
====================================
The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 7740 Wide Format All-in-One Printer series
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