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‎03-13-2024 02:15 AM

HP Recommended
Operating System: Microsoft Windows 11

I have a Deskjet ink advantage 3785 printer. It printed fine for several years, till a few weeks ago. I refered to the problem solver, and from the list of printers (perhaps series 3700), I managed to solve the issue. Yesterday the printer stopped printing, and trying to update drivers or any other way, didn't do anything.

Category:
1 REPLY 1

‎03-13-2024 03:24 AM

HP Recommended

You may need to reset the printer
https://www.youtube.com/watch?v=2687NJgnaIE

Setup using smartphone 
https://www.youtube.com/watch?v=O_H8Imn6Z2Q

If no smartphone the WPS pushbutton method is described on page 56 of the users manual.
http://h10032.www1.hp.com/ctg/Manual/c05152483.pdf

Click on the following link for the full feature driver set
https://ftp.hp.com/pub/softlib/software13/printers/DJ3700/HPEasyStart-13.6.5-DJ3700_40_16_1234_1_Web...

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