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HP Recommended
HP C4480 Photosmart
Other

I upgraded my Mac OS to Big Sur from Catalina.  My HP Photosmart C4480 printer will not longer work.  When I  download a driver from HP's website it will not work with my computer running the new OS.  Will someone please tell me if there is a fix for this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
HP Easy Start Software e drivers para HP Easy Start

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If HP Easy Start cannot complete your printer installation, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
HP Easy Start Software e drivers para HP Easy Start

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If HP Easy Start cannot complete your printer installation, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi Shlomil,

 

Thank you so much for the quick and helpful reply.  I didn't think about going through HP Easy Start.  I was able to download the HP Easy Scan from the Apple app store and find my scanner.  Thank you again.

 

Noah

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