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‎01-21-2021 02:40 PM - edited ‎01-21-2021 02:43 PM

HP Recommended
Product: Deskjet Ink Advantage 1275Example: Pavilion 6530Des
Operating System: Mac OS X 10.10 Yosemite

The computer can see the printer but it won't print. Is it the driver? I've done all the troubleshooting and when I send a doc to the printer, nothing happens. The power light flashes a few times but there is nothing in queue. Even a test page will not print. But if I look in completed jobs, it shows them all complete but I got nothing. Help!

 

 

Category:
1 person had the same question
1 REPLY 1

‎01-26-2021 05:17 AM

HP Recommended

@MAM123, Welcome to the HP Support Community!

 

This model printer is not AirPrint compatible and there is no driver available on the HP Support site to work on macOS 10.10. However, the driver is available for macOS 10.14 or later.

 

On the printer specifications page, there is no info if this printer supports macOS.

 

Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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