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‎10-29-2020 09:21 AM

HP Recommended
Product: HP Laserjet p1102w
Operating System: Microsoft Windows 10 (64-bit)

I've downloaded the driver recommended by HP for WIN10 for running the laserjet p1102w.  It does not work and the printer is not recognized by my desktop.  Last year when I set up my notebook with win10, I attempted to update the driver, it did not work and I called HP.  A tech remotely controlled  my computer and got it to work.  Now there is no human tech to contact.  Any suggestions?  Thanks for your input.

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1 person had the same question
1 REPLY 1

‎11-01-2020 02:12 PM

HP Recommended

@Michael1002

 

Welcome to the HP Support Community.

 

Manually launch the installation using below executable and then follow the installation screens:

 

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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