• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-13-2023 02:56 PM

HP Recommended
Product: HP ENVY - 17m-bw0013dx
Operating System: Microsoft Windows 11

I just install a new SSD to my laptop HP Envy model 17m-bw0013 DX, and new Windows, but need to reinstall the Synaptic Finger print Driver driver 

Category:
1 REPLY 1

‎08-13-2023 03:01 PM

HP Recommended

Hi:

 

Unfortunately, HP does not have any W11 drivers for your notebook.

 

If you tried the W10 fingerprint driver and it didn't work, I don't have any other suggestions for you.

 

Driver - HP ENVY - 17m-bw0013dx | HP® Customer Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.