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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Driver is unavailable issue - Officejet 8010e

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07-16-2025 10:57 PM
After I have reinstalled my OfficeJet 8010e multiple times I still have the issue that Driver is unavailable. The Diagnosis result was: Driver Check issue not fixed.
What can I do to resolve this issue.
Solved! Go to Solution.
Accepted Solutions
07-17-2025 02:24 AM - edited 07-17-2025 02:25 AM
Hi @Inlogi
Please download the next driver for your printer:
>> https://ftp.hp.com/pub/printers/OJ8010/OJ8010_Full_Webpack.exe
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
07-17-2025 02:24 AM - edited 07-17-2025 02:25 AM
Hi @Inlogi
Please download the next driver for your printer:
>> https://ftp.hp.com/pub/printers/OJ8010/OJ8010_Full_Webpack.exe
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.