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HP Recommended
HP Color LaserJet Pro M255dw
Microsoft Windows XP

Hi, I bought an HP Color laserJet Pro M255dw to install on a PC with Windows XP, I downloaded the driver from the HP site but during the installation, when I connect the printer, I get an "invalid handle" error. How can I install the printer?

 

Driver: Basic_Webpack_x86-44.11.2784-LJM255-M256_UWWL_Basicx86_Webpack

 

Thanks

1 REPLY 1
HP Recommended

@Tety

 

Welcome to the HP support community.

 

I understand that you are getting the driver issue, I am glad to assist you.

Remove the printer driver on your computer

  1. Click on the Start button in the lower-left corner of your screen and click on Control Panel.
  2. Double-click Add or Remove Programs.
  3. Locate the entry that represents your printer driver. ...
  4. With the correct entry selected, click the “Remove” option.
  5. Follow the on-screen instructions to successfully remove the driver.

Download and install the printer using the printer full feature driver

Click here to download

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.