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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Driver problem, m255dw - Windows XP, invalid handle

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09-28-2022 09:32 AM
Hi, I bought an HP Color laserJet Pro M255dw to install on a PC with Windows XP, I downloaded the driver from the HP site but during the installation, when I connect the printer, I get an "invalid handle" error. How can I install the printer?
Driver: Basic_Webpack_x86-44.11.2784-LJM255-M256_UWWL_Basicx86_Webpack
Thanks
10-07-2022 11:24 AM - edited 10-13-2022 11:28 AM
Welcome to the HP support community.
I understand that you are getting the driver issue, I am glad to assist you.
Remove the printer driver on your computer
- Click on the Start button in the lower-left corner of your screen and click on Control Panel.
- Double-click Add or Remove Programs.
- Locate the entry that represents your printer driver. ...
- With the correct entry selected, click the “Remove” option.
- Follow the on-screen instructions to successfully remove the driver.
Download and install the printer using the printer full feature driver
Click here to download
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee