• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-09-2022 02:00 AM - last edited on ‎08-11-2022 07:12 AM by Retired

HP Recommended
Product: HP LaserJet Pro M1212nf Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I tried install LJ M1212nf on my computer. I downloaded driver "HP_M1130_M1210_MFP_Full_Solution-v20180815-10158769_1" directly from HP website.

During installation it started upgrade my printer firmware automatically without any confirmation.

Unfortunately it destroyed  my printer firmware. At the moment I have boot loop "initialization".

I tried a lot of solutions, but probably I have to replace the formatter. 

But my device has no support. Why I have to pay and buy a new printer part because of corrupted driver installer?

I didn't do anything wrong!

Any suggestion? 

1 REPLY 1

‎08-17-2022 09:43 AM

HP Recommended

@PiotrCh

 

Welcome to the HP support community.

 

I understand that your printer is stuck on the initialization screen, I am glad to assist you.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.