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‎05-16-2026 05:30 PM

HP Recommended

I've spent the past four hours trying to get my printer connected to my husband's PC.  Although wifi and Bluetooth are working, I am getting a "driver unavailable" message whether I try to put the PIN number or Serial numbers in depending where I've been in my "adventure."  Eventually I got a message to go to google.com/device and enter a code that suddenly appeared on my printer (I have no idea how I got that far),  Sadly, the prompts given once I'd done that were not found on my printer screen.  I had two hours before the code expired, which it did.

Please, someone, help!

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