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‎05-17-2018 08:39 AM

HP Recommended
Product: F4580 all in one printer
Operating System: Microsoft Windows 7 (64-bit)

I have a All in one Hp F4580, Im trying to install the drivers and i get drivers can not be found. I start to install when the window pops up an it tells to me to unblock it an hit continue ive disabled my firewall numerous time an still get this an then saying drivers can't be found.  i have windows 7 professional 64 bit, could this be the problem as to why it wont install because i have professional an not home?

 

thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2018 09:18 AM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Open the Setup folder.
Locate the usbready.exe file and rename it into usbready.old.exe
Browse back to the main extraction folder (the folders who starts with 7z) and launch the Setup.exe file.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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4 REPLIES 4

‎05-17-2018 12:06 PM

HP Recommended

Hi,

Ensure the USB is unplugged, then download and install below drivers:

https://ftp.hp.com/pub/softlib/software12/COL29706/al-73705-3/DJ_AIO_06_F4500_USW_Full_Win_WW_140_17...

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎05-17-2018 04:27 PM

HP Recommended

installion error.jpgnext error.jpgThese are the 2 screens i get i have no clue where the alert dialogs are to allow access. 

Was this reply helpful? Yes No

‎05-18-2018 09:18 AM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Open the Setup folder.
Locate the usbready.exe file and rename it into usbready.old.exe
Browse back to the main extraction folder (the folders who starts with 7z) and launch the Setup.exe file.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎05-18-2018 03:05 PM

HP Recommended

Thank you that was it.  It is now working! 

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