Drivers for 309a

[Pip75]

My PC is on Windows 365 and today when I try to print the screen tells me I need to re-install drivers - which I no longer have and cannot download from the HP site.  Can any help me please

[Sneha_01]

Hi @Pip75,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reinstall the drivers for your HP DeskJet 309a printer on Windows 365, follow these steps:

Steps to Download and Install Drivers

Visit the HP Support Website:

• Go to the HP Customer Support page.

Search for Your Printer:

• In the search bar, type "HP DeskJet 309a" and select your printer model from the list.

Select Your Operating System:

• The website should automatically detect your operating system. If not, select Windows 10 or the relevant version.

Download Drivers:

• Look for the Drivers section and find the full driver package for your printer. Click on the Download button to get the latest drivers.

Install the Drivers:

• Once the download is complete, open the file and follow the on-screen instructions to install the drivers.

Connect Your Printer:

• Ensure your printer is connected via USB or to the same Wi-Fi network, depending on how you are using it.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support