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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Drivers for iMac 10.13.5

Create an account on the HP Community to personalize your profile and ask a question
07-01-2018 10:11 AM
Are there no drivers for my printer connected to an iMac desktop?
Solved! Go to Solution.
Accepted Solutions
07-02-2018 10:04 AM
Thank you for joining HP Forums.
This is a great place to get support, find answers to your technical queries.
I understand that there are no drivers available for your iMac, need not worry I'll try my best to help you out with this.
As an alternative, we can try installing a Mac Print Driver Using Apple Software Update.
To install the HP driver through Apple Software Update, create a new print queue on the Mac.
NOTE:
Where is the download button? Your HP drivers automatically download and install through Apple Software Update, but if you want to manually download drivers, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) on the Apple support site.
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Click the Apple menu, then click System Preferences.
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Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
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Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
-
If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign
to delete the printer. Once the printer is removed, click the plus sign
, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
-
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
-
If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step.
-
-
Click the Use or Print Using menu, then select the name of your printer.
NOTE:
Selecting a Generic driver option from the Use menu can result in limited printer functionality.
-
Click Add to add the printer to the list.
-
If you are prompted to install software, click Download and Install to complete the installation.
-
If ‘Software is currently unavailable’ displays, click Cancel, then go to Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks (in English). If your printer is supported, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) to try manually installing the drivers.
-
-
Close the System Preferences window.
-
Try to print.
For more reference use this link: https://hp.care/2wU8ONm
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
07-02-2018 10:04 AM
Thank you for joining HP Forums.
This is a great place to get support, find answers to your technical queries.
I understand that there are no drivers available for your iMac, need not worry I'll try my best to help you out with this.
As an alternative, we can try installing a Mac Print Driver Using Apple Software Update.
To install the HP driver through Apple Software Update, create a new print queue on the Mac.
NOTE:
Where is the download button? Your HP drivers automatically download and install through Apple Software Update, but if you want to manually download drivers, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) on the Apple support site.
-
Click the Apple menu, then click System Preferences.
-
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
-
Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.
-
If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign
to delete the printer. Once the printer is removed, click the plus sign
, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
-
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.
-
If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step.
-
-
Click the Use or Print Using menu, then select the name of your printer.
NOTE:
Selecting a Generic driver option from the Use menu can result in limited printer functionality.
-
Click Add to add the printer to the list.
-
If you are prompted to install software, click Download and Install to complete the installation.
-
If ‘Software is currently unavailable’ displays, click Cancel, then go to Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks (in English). If your printer is supported, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) to try manually installing the drivers.
-
-
Close the System Preferences window.
-
Try to print.
For more reference use this link: https://hp.care/2wU8ONm
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee