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Locked

‎04-18-2024 10:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

die HP Smart SW erkennt einen Drucker, den ich nicht mehr besitze.

Wie kann ich diesen Drucker löschen?

 

Danke

Alfred

Category:
1 person had the same question
3 REPLIES 3

‎04-20-2024 01:45 PM

HP Recommended

Hi @Alfredowitch,

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. 

 

Take care and have a great day ahead!

 

Rachel571 

HP Support

 

.
Sneha_01- HP support
1 person found this reply helpful
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‎04-21-2024 09:23 AM

HP Recommended

I could solve the problem by deinstalling HP-Smart software and reinstalling it.

Then the ghost printer was gone.

Was this reply helpful? Yes No

‎04-21-2024 10:25 AM

HP Recommended

Hi @Alfredowitch,

 

Thank you so much for your response. I am glad the issue is resolved.

 

Is there anything else that I can help you with today?

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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