• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

well it STILL didn't work.

 

HP Recommended

Do you've any other Computer that you can try this with?


I am an HP Employee

HP Recommended

pc doesn't matter--I have tried all on  both pcs   doesn't work.

thanks

 

HP Recommended

@Aseminolelady2

 

It seems like we have exhausted all the possible ways to install the printer on the PC. To isolate, you may create a new user account and try installing the printer using the full-feature driver or using the TCP/IP port and check if that helps.

Click here to know how to create a new user account on the PC.

 

Click here to know how to print on both sides using a Win PC

 

Let me know how it goes.

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.