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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Color LaserJet Pro MFP 3301sdw

Hello, I just purchased a Laser Jet Pro MFP 3301sdw.  On the data sheet it says that duplex copying is possible, but I do not see that option when I try and copy.  I see 1 to 1 sided, and 1 to 2 sided and that's it.  I've have looked up tutorial videos such as the one below. At the 42 second mark you see the drop down menu that has two additional options: 2 to 1 sided and 2 to 2 sided.  I believe the "d" in "sdw" stands for duplex. How can I add this option?  I just updated firmware, is there something else that needs to happen?

Thank you, Victor

https://youtu.be/qOr4Snd0sv4?si=vIOZu5uVdNnEbz_m

1 REPLY 1
HP Recommended

Hi @vdacosta,

 

1. Checking on specifications for Laserjet 3301sdw shows

 

2. Also if you look the same video at the 1:05 second mark you see one important note about Printer Specifications.

>> https://youtu.be/qOr4Snd0sv4?si=2d8mD2v9g1hroE0M&t=62

  • NOTE:
  • ferRX_0-1750492525212.png

     

3. And now, even when there is a limitation for a Laserjet 3301sdw model to make Duplex Copy,

still you can try the steps from the next video to make Duplex Copy manually:

>> https://www.youtube.com/watch?v=paLsA0r_n7g&ab_channel=TechnologyTips

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,,.,.

.
@ferRX / I am a volunteer posting answers on my own time.
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