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HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Microsoft Windows 10 (64-bit)

Can anyone tell me how to print on both sides of a paper? I am able to do it from my phone and ipad. But not from my computer. How can I do it from my computer?

 

Thanks for any suggestions/help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @GaSf ,
Welcome to the HP Support Community!

 

A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.

Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

 

B) Automatic Two-Sided Duplex Accessory:

Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

 

If the Options > Duplexer or Duplex Accessory is not displayed, then download only HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D... 

 

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
  2. Restart the PC
  3. Close all programs
  4. Open up the run command with the "Windows Key + R" key combo > in folder Downloads click on the EXE
  5. The installation was completed successfully, now you must ...
  6. Restart the PC again
  7. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
         

View solution in original post

2 REPLIES 2
HP Recommended

Hello @GaSf ,
Welcome to the HP Support Community!

 

A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.

Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

 

B) Automatic Two-Sided Duplex Accessory:

Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

 

If the Options > Duplexer or Duplex Accessory is not displayed, then download only HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D... 

 

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
  2. Restart the PC
  3. Close all programs
  4. Open up the run command with the "Windows Key + R" key combo > in folder Downloads click on the EXE
  5. The installation was completed successfully, now you must ...
  6. Restart the PC again
  7. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

Thank you! That worked. I don't know why it changed in the first place but I am now able to  print duplex. Much appreciated.

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