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‎03-22-2022 03:48 AM - last edited on ‎03-22-2022 06:55 AM by Retired

HP Recommended
Product: HP ENVY 5032 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP automatically updated my printer, then tried to print, nothing happened. Then checked settings in Windows (Printers), there was a message “no driver found “.

I deleted then reinstalled the printer, the same message came up “no driver installed”

followed all the steps and reinstalled all software and printer.

still no driver on my laptop.

Does anyone have a link for a driver and how to install 

 

1 REPLY 1

‎03-26-2022 10:14 AM

HP Recommended

Hi@msly5011,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP ENVY 5032 All-In-One Printer.

 

I have a few recommendations 

 

Can you download and install the FULL featured printer software from HP for your operating system:

The following resource will help you : https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource shows you how to do it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

 

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