-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- ENVY Inspire 7900e will not connect wirelessly

Create an account on the HP Community to personalize your profile and ask a question
09-17-2024 02:19 PM
Envy 7900e would not scan with no error message after following HP Support instructions and resetting printer it will not connect by Wi-Fi
09-19-2024 06:28 AM
Hi @StPauli27,
Welcome to the HP Support Community.
I understand that you are facing connectivity issues. I’d like to help!
Make sure, your printer and your device are on the same network as 2.4GHZ only.
Restart devices
- Restart your computer or mobile device, printer, and router to clear any error states.
- Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.
- If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.
- Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.
- Turn off the computer or mobile device that the printer was set up with.
- Restart the router.
- Reconnect the power cord to the printer and to a wall outlet.
Note:HP recommends plugging the printer directly into a wall outlet.
- Turn on the computer or mobile device.
- Check the connection to make sure the same network is used by the printer and the device.
- Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.
- Printer: Check the Wireless light
on the control panel. If it is solid blue the printer is connected.
Click here for the remaining steps.
Update the firmware. Click here
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee