ENVY inspire 7255e - Need to scan documents to .pdf format - it's using .bmp & can't find them

[Tech_Challenge1]

Just bought a new ENVY Inspire 7255e printer/scanner.  Got it set up & working but need to be able to scan documents to .pdf format.  It's using .bmp which one of my applications doesn't recognize.  Also says it's sending scan to the computer but can't find it, need to specify a directory path 

[Garp_senchau]

@Tech_Challenge1, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

You can change the scan settings by using the HP Smart app. You can configure how the document can be saved.
Also, you can change the scan settings from the EWS page of the printer. Use the HP printer Embedded Web Server (EWS) | HP® Support

Reference: 

How to scan with an HP printer | HP® Support

HP Printers - Scan Multiple Pages into a Single PDF File | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,