ERROR CODE 0X83C0000A NOS_LOADER_APP

[ECrook]

**EDIT - Nevermind, I just bought a new printer**

I moved my printer from one room to another. When I plugged it back in I received an error code "ERROR CODE 0X83C0000A NOS_LOADER_APP". The printer does not do anything and will not be recognized by the computer or WiFi. The ink will not move. I have gone through the steps of resetting the printer and made sure it is plugger directly into the wall socket. Still nothing. 

If this is a firmware update error, how can I update the firmware in an unresponsive printer??

Thanks,

ECrook

[Echo_Lake]

@ECrook

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

And, also click here: https://support.hp.com/in-en/document/c02919168 to update printer firmware.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.