Easy Start has stopped working

[Coulter]

When trying to install printer on this computer I keep getting message that Easy Start has stopped working. I have tried going to devices and printers and adding a printer but continue to get a message that the hp part has stopped working and that microsoft will search for a solution. There is never a solution. I uninstalled my old printer. That didn't help. I tried to install a driver but keep getting the "stopped working" message.

[praveen196]

@Coulter Welcome to HP Community!

I understand that you are getting Easy Start has stopped working message.

Do not worry. I will try to fix the issue.

Please install the HP Print and Scan Doctor to fix the issue.

https://support.hp.com/us-en/topic/printscandoctor

Also, check for the windows update for your laptop.

Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!