Easy start hangs on Win 7 when check software needs

[proswing]

HP LaserJet MPF M236dw 
easy start takes forever to check for software needs 

I am using win 7 and just updated windows update 

thx for your help!

[Garp_senchau · Accepted solution]

@proswing, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP LaserJet MFP M236dw's easy start process is taking a long time to check for software needs, follow these steps to troubleshoot and resolve the issue:

1. Ensure Compatibility
Minimum system requirements

Microsoft® Windows® 10, 8.1, 8, 2 GB available hard disk space, Internet connection, Microsoft® Internet Explorer. Apple® macOS v10.14 Mojave, macOS v10.15 Catalina, macOS v11 Big Sur; 2 GB HD; Internet required

2. Update Drivers Manually

You can manually download and install the latest software and drivers for your printer from the official HP website. Here's how:

• Visit the HP Customer Support - Software and Driver Downloads page.
• Enter the model number of your printer (HP LaserJet MFP M236dw).
• Select your operating system (Windows 7) and download the necessary drivers.

3. Use HP Support Assistant

Use the HP Support Assistant tool to detect and install updates automatically. If the assistant is not installed, you can download it here.

4. Check Internet Connection

Ensure that your internet connection is stable and fast. The easy start process may take longer if your network connection is slow or unstable.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,