Enable web service

[Tianming]

Hi, there is always System Error when t tap setup to enable the web service(DeskJet 3760). I process it as indication but there is no print info page and only setup and proxy settings under the Web Service. So I tap setup but was always notified by System Error. Given I cannot enable the web service. I cannot get the claim code. I do not know if it results from the dorm’ wifi Glide as some information said it will fail to do that under the Glide.
Plus, it also said ePrint has not been setup, is the ePrint as the same meaning as the web service? 

Thank you guys.

[Echo_Lake]

@Tianming

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, 
I have a few troubleshooting steps we could try to fix the issue. To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.

1. Send a test print job from any device on your network to make sure the printer is connected and can print.

   NOTE: You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection does not work.

2. Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.

   To find your printer IP address:

   • From the touchscreen control panel: Touch the Wireless icon .

   • From the HP Smart app: Click Printer Settings, and then click Printer Information.

   • From the printed network report: Press the Information button to print an information page.

3. From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.

4. Find the Printer Code or Printer Claim Code on the page that prints.

   If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.

5. Add your printer to an HP Smart account using the Printer Claim Code.

   If an Invalid Claim Code or other error message displays, remove and then re-enable Web Services before trying again.

For more detailed steps and troubleshooting options, go to Printer Claim Process and FAQs.

And, also refer to the article HP Printers - Turn On Web Services
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.