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‎10-29-2019 04:01 PM - last edited on ‎10-29-2019 04:18 PM by Retired

HP Recommended

I too have a Mac and the HP Envy 4520 and get the same error.  Any solution yet?  It prints with other cxomputers but not mine and gives the "encryption code expired" error message.

2 people had the same question
1 REPLY 1

‎10-29-2019 04:24 PM

HP Recommended

@rebbesoul 

 

See this post: "Encryption Credentials have expired." when attempting to print or scan from Mac OS or iOS devices.

 

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/quot-Encryption-Credentials-have-expired-quot-...

 

 It goes through generating a new certificate as well as picking a different print queue.

I am HP Employee
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