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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Envy 4450 printer
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09-22-2022 02:36 AM
My Envy 4450 printer will only print PDF's in greyscale whilst test sheets etc are reproduced in colour.
Solved! Go to Solution.
Accepted Solutions
09-26-2022 11:59 AM
Hi @robertlinda
Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.
To assist you better may I have the exact model name of the HP product?
Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16
for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
09-26-2022 11:59 AM
Hi @robertlinda
Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.
To assist you better may I have the exact model name of the HP product?
Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16
for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
09-27-2022 08:19 AM
Hi @lrobertlinda
Thank you for replying to us.
Please follow the steps listed below to uninstall and reinstall the drivers.
Step 1: Please follow the steps to uninstall the drivers from this link
Step 2: Download and install the drivers from this link
Let me know if this helps.
Take care and have a great day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
10-01-2022 08:31 AM
Hi @robertlinda
That's great! Happy to hear that.
If you need further assistance, feel free to reach out to us and we will be more than happy to help you.
Take care and have a great day ahead!
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